RMM

Give your firewall, DNS filter, application control, EDR and antivirus the short list they need, and the GoTenix agent installs, checks in, updates and restarts on its own.

One device page gives you the machine's live health, owner and warranty, its encryption, local admin and baseline state, its policy and its files, plus a chat with Elise that reads the device for you.

The Network Map lists every network your agents report, then draws one network at a time: its gateway, its ranges, the machines with the agent and the hosts without it. Read the list, open a network, name it, and know what the map leaves out.

One stolen local admin password should never open every machine you manage. Turn this on and each device running the agent gets its own random password that changes itself on a schedule, kept where only the techs you allow can reveal it, with every reveal logged.

Find every machine that needs a person in seconds: the Installs that need attention list shows agents that never joined and why, and the roster opens A to Z with a Status filter, bulk actions and more filters behind a Filters button.

Give one client a different policy for one kind of machine, add a tag exception for a few devices, set maintenance windows and arm only the commands you trust, or ask Elise to assign a policy or push an app.

See every client's networks, gateways, subnets and the machines on them, including machines with no agent, without running a scanner: one switch under Settings > RMM > Network Mapping arms it for the whole fleet, with a per-client exclusion.

See every managed computer across every client in one roster, patch it on your rules, run scripts, map each client's network and let the agent update itself, with Elise ready to find, report and change.

Open a client's computer from the device roster in one click with Splashtop Business, and use GoTenix's live terminal, scripts and Files tab from the same device page.

Set the rules for every computer you manage in one place: which patches install and when, which repairs run before a ticket opens, when people get restarted and which commands automation may run, then give the policy to a client or ask Elise to.

Every machine you know about sits in one list, whether our agent is on it or another system told us about it. The two columns on the right are how you tell which is which and what you can do about it.

The five problems techs meet most with the agent, each with what you see, why it happens and what to do, from a failed install to an update that did not finish.