GoTenix vs Syncro
Two MSP platforms with RMM and PSA together, priced per technician. Here is how they line up.
Price.
Per technician, no minimum. Unlimited devices and users.
Month to month, 14-day trial.
Side by side.
RMM
RMM is included. A device agent reports to the same client and ticket records, so the ticket already knows the machine.
RMM and PSA are both included in every plan.[1]
AI assistant
Elise is included, with no AI SKU and no per-seat copilot fee. You use your own AI provider key and pay the model vendor directly, with no margin.
QuickBooks
Billing connects to QuickBooks Online. QuickBooks Desktop is not supported.
Connects to QuickBooks Online and QuickBooks Desktop. The docs say it is not an ongoing two-way sync, apart from the initial customer import and QuickBooks Online payments syncing back.[3]
Remote control
Your existing tool (e.g. Splashtop Business), launched from the Control column in the RMM devices list, by design.
Terms
Month to month. No minimum.
Tool consolidation
PSA
Built in. Tickets, clients and billing are one platform.
Built in. RMM and PSA are both included in every plan.[1]
RMM
Built in. A device agent reports to the same client and ticket records.
Built in. RMM and PSA are both included in every plan.[1]
Documentation
Built in. Each client has a Documentation tab (knowledge base, password vault, procedures, domains), and clients get My Vault in the client portal.
Built in. The pricing page lists a Documentation Module and Credential Management.[1]
Security awareness training
Built in (off until you turn it on). An admin turns it on in Settings, Security, CyberSentry; until then nothing runs. Then: an annual training per client, weekly micro-trainings and training records.
Microsoft 365 security
Built in as CyberSentry: Triage of Microsoft 365 sign-in and directory signals, Posture (Microsoft Secure Score per client) and Response Rules (Disabled, Monitor or Live).
Built in. The Team plan adds Microsoft 365 security baselines and CIS benchmark assessments.[1]
Where Syncro is strong.
RMM and PSA in every plan.
Syncro includes RMM and PSA in every plan, with unlimited managed endpoints and per-technician pricing.[1]
Importers from other tools.
Syncro lists migration importers for Atera, Autotask and ConnectWise.[4]
Both QuickBooks editions.
Syncro supports QuickBooks Online and QuickBooks Desktop.[3]
Moving from Syncro.
The proven paths into GoTenix today are Autotask and HaloPSA.
For another PSA that has an API, we can get your data out, and we build that path with you.
Questions, answered.
How does GoTenix pricing compare with Syncro?
Syncro: Core, $129 per user per month billed annually, or $159 billed monthly. Team, $179 per user per month billed annually, or $209 billed monthly. Per user, which Syncro describes as per-technician billing, with unlimited managed endpoints on all plans. GoTenix is $149 per technician per month at the launch price, with no minimum, unlimited devices and users, a 14-day trial and month-to-month terms. Prices as published by Syncro on 8 Oct 2026; check their site for current pricing.
Does GoTenix include RMM and AI compared with Syncro?
GoTenix includes RMM and its AI assistant, Elise, which runs on your own AI key with no margin. Syncro on RMM: RMM and PSA are both included in every plan. Syncro on AI: Advanced AI Capabilities come with the Team plan. Free through January 2027, then usage-based with a pool of free monthly credits. Each licensed user adds 150 free credits per month to one account-wide pool.
Can I move from Syncro to GoTenix?
The proven paths into GoTenix today are Autotask and HaloPSA. For another PSA that has an API, we can get your data out, and we build that path with you.
Sources
- [1] Syncro pricing page, read 8 Oct 2026.
- [2] Syncro docs: subscriptions and billing, read 8 Oct 2026.
- [3] Syncro docs: QuickBooks integration, read 8 Oct 2026.
- [4] Syncro docs: migrations, read 8 Oct 2026.