GoTenix vs HaloPSA
Two PSAs with an AI assistant you can run on your own key. Here is how they line up.
Price.
Per technician, no minimum. Unlimited devices and users.
Month to month, 14-day trial.
Side by side.
RMM
RMM is included. A device agent reports to the same client and ticket records, so the ticket already knows the machine.
AI assistant
Elise is included, with no AI SKU and no per-seat copilot fee. You use your own AI provider key and pay the model vendor directly, with no margin.
QuickBooks
Billing connects to QuickBooks Online. QuickBooks Desktop is not supported.
Remote control
Your existing tool (e.g. Splashtop Business), launched from the Control column in the RMM devices list, by design.
Free trial
14 days, no credit card, no meeting.
A free 30-day trial with all features and modules included, no credit card required.[2]
Tool consolidation
PSA
Built in. Tickets, clients and billing are one platform.
Built in. HaloPSA is priced per agent, the people who manage tickets, deals and projects.[2]
Documentation
Built in. Each client has a Documentation tab (knowledge base, password vault, procedures, domains), and clients get My Vault in the client portal.
Security awareness training
Built in (off until you turn it on). An admin turns it on in Settings, Security, CyberSentry; until then nothing runs. Then: an annual training per client, weekly micro-trainings and training records.
Microsoft 365 security
Built in as CyberSentry: Triage of Microsoft 365 sign-in and directory signals, Posture (Microsoft Secure Score per client) and Response Rules (Disabled, Monitor or Live).
Where HaloPSA is strong.
One price, nothing locked.
Halo says every feature, module and integration is included in the one per-agent price.[2]
Your own AI account.
Halo lets you connect your own OpenAI, Azure OpenAI or Amazon Bedrock account for its AI features.[3]
Both QuickBooks editions.
Halo integrates with QuickBooks Desktop 2015 to 2023 and with QuickBooks Online.[4]
Built-in migrations.
Halo has built-in migrations from other tools, including Autotask, ServiceNow and Freshdesk.[6]
Moving from HaloPSA.
HaloPSA is a proven path into GoTenix. Connect it with an API key and we run the extraction into your trial.
Clients, contacts, technicians, and tickets with their notes, replies and logged time move in, with statuses and priorities mapped to yours.
Agreements, invoices and asset records stay in your old system for now.
Questions, answered.
How does GoTenix pricing compare with HaloPSA?
HaloPSA: HaloPSA, $99 per named agent per month for 1 to 24 agents; $95 for 25 to 49; $89 for 50 to 99; $85 for 100 to 249. One plan, with no tiers or feature lockouts. Priced per agent, billed monthly or annually. GoTenix is $149 per technician per month at the launch price, with no minimum, unlimited devices and users, a 14-day trial and month-to-month terms. Prices as published by HaloPSA on 9 Oct 2026; check their site for current pricing.
Does GoTenix include RMM and AI compared with HaloPSA?
GoTenix includes RMM and its AI assistant, Elise, which runs on your own AI key with no margin. HaloPSA on AI: Halo AI is included, with no separate price mentioned. You can connect your own OpenAI, Azure OpenAI or Amazon Bedrock account.
Can I move from HaloPSA to GoTenix?
HaloPSA is a proven path into GoTenix. Connect it with an API key and we run the extraction into your trial. Clients, contacts, technicians, and tickets with their notes, replies and logged time move in, with statuses and priorities mapped to yours. Agreements, invoices and asset records stay in your old system for now.
Sources
- [1] HaloPSA pricing page (calculator, United States), read 9 Oct 2026.
- [2] HaloPSA pricing page, read 8 Oct 2026.
- [3] Halo guide: AI connections, read 8 Oct 2026.
- [4] Halo QuickBooks integration page, read 8 Oct 2026.
- [5] Halo guide: QuickBooks Online, read 8 Oct 2026.
- [6] Halo guide: migrations, read 8 Oct 2026.